ANNUAL SERVICE MADE EASY
No Delay Belay®
The All-Inclusive Service Subscription for TruBlue Auto Belays.
We Send A Swap, You Still Own It
Receive a freshly serviced device sent to your facility, swap the current device on your wall, and we’ll schedule a pickup for your used TruBlue.
Stay Safe
Includes service, shipping, and replacement webbing
Zero Downtime
No service downtime
Full Coverage
Full warranty during subscription
Simple Pricing, Simpler Service
*No Delay Belay pricing is fixed for two years after enrollment. If the price of service goes up during that time, your subscription will not be impacted.
Since No Delay Belay also covers repairs and replacement parts, the savings only grow!
How It Works
In Three Easy Steps
We coordinate with you to send a freshly serviced TruBlue Auto Belay before your required service date
You swap your new device with the one on your wall
We schedule a pickup to send your used TruBlue back
Preferred by owners, operators, and thrill-seekers everywhere
The TRUBLUE IQ+ shows our customers we are always looking forward and trying to find things that will enhance their experience.
TruBlue SafeLine allows the climber to develop the self-arrest skill. It forces my students to develop the proper climbing techniques that will result in a better, more confident climber
TruBlue SafeLine allows the climber to develop the self-arrest skill. It forces my students to develop the proper climbing techniques that will result in a better, more confident climber
Common Questions
Looking for a little extra help?
Yes, you do own a device, however unlike traditional ownership you will get different physical units after each service. You still own a device, just not the same device year after year.
The No Delay Belay Program includes one new webbing per year, which comes installed on your device when it is shipped to you. You are responsible for all daily inspections and to purchase and replace webbings as needed between service dates.
After you receive your freshly serviced replacement device you can change it out at any time before the service due date. We'll then schedule a pickup for your used devices.
Yes, we’ll work with you on a plan and ensure your devices are serviced and safe for use.
All replacement devices shipped out to members of the program will be completely serviced with a fresh webbing. Since these are part of a fleet there may be cosmetic imperfections to certain areas, however they are functionally perfect and will have no major external damage.
If you choose not to renew your contract you will assume ownership of the device that you currently have, and must continue to keep up with annual service on your own. You’ll lose the webbing, shipping, and warranty benefits, but there are no other penalties.
All replacement devices will be shipped 10 business days before service is due on your current device. With average ship times this will leave facilities a full week to change devices before service is due. If you have multiple devices, we can coordinate all of them to be shipped at the same time.
Your warranty will cover almost all issues! We'll send you a swap to minimize downtime off the wall.
Yes, contact us and we'll work with you on a plan. You receive a continuous warranty during subscription as soon as you enroll, we encourage you to sign up well before that deadline.