TruBlue Speed Annual Service

As low as €389.00

To maintain your TRUBLUE SPEED warranty and ensure compliance with safety standards, all devices must undergo an annual service.

The pre-paid shipping label is for shipment from your location to Head Rush. Return shipping from Head Rush to you is calculated separately on the check out page. Pre-paid shipping labels will be emailed to you within 1 business day.

By choosing prepaid webbing you understand we will be replacing the webbing regardless of the condition.

If selecting TRU-CLIP Connector, additional Key Links may be needed for optimal coverage.

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Description / TruBlue Speed Annual Service

Product Details

To maintain your TRUBLUE SPEED warranty and ensure compliance with safety standards, all devices must undergo annual service.

For USA customers, please follow the instructions below. For international customers, please visit our International Service Center page for a list of our global service centers able to service your device.

  1. Add the item to your shopping cart. Note the quantity in your cart must match the number of units you want to have serviced.
  2. Add any additional items to your shopping cart. For example, add a pre-paid shipping label or pre-paid webbing.
  3. For easy shipping, you can buy a pre-paid shipping label to send your TRUBLUE SPEED for annual service. Select the “Pre-paid Shipping Label to Ship Your Device to Us” from the optional add-ons during your order. We will email you a shipping label for the box. You can then either drop the box at a FedEx location or call for a pick-up. Good for the continental US only.
  4. Complete the checkout process. You will be asked to complete your return address or shipping address, during checkout.
  5. To prevent damage from shipping, your device must be packed in its original box (or buy a replacement box). Include a copy of the invoice in each box. Please remove all carabiners, mounting chain, pins, etc. from your unit before sending. We are unable to ensure they will be returned.
  6. For USA customers, ship your unit(s) to the USA Service Center:
    Head Rush Technologies
    Attn: Service Center
    1699 Cherry St, Suite C
    Louisville, CO 80027
    1-720-565-6885

HRT reserves the right to add a $100 late fee to any device 30 days past the recertification date.

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Common Questions

Looking for a little extra help?
How is SafeLine used now?

TruBlue Safeline is one device with many missions. Currently, you can fine SafeLines in fire and utility worker training facilities, a crucial part of emergency egress systems for marine ferries, attached to machinery in dropped object protection plans, and more.

How often does a SafeLine need to be serviced?

TruBlue SafeLine requires service inspections 15 months after the manufacturing date and every 12 months thereafter to ensure a high standard of performance and safety. We offer a SafeLine Service Subscription program, which provides a quick swap for a recertified fleet device with zero downtime, as well as other benefits. You still own thedevice.

What mounting height is SafeLine compatible with?

SafeLine with 12.5m (41ft) webbing:

  • Maximum mounting height of 12.5 m (41 ft)
  • Minimum mounting height of 4.5 m (14.8 ft)

SafeLine with 20m (65.6ft) webbing:

  • Maximum mounting height of 20 m (65.6ft)
  • Minimum mounting height of 12 m (39.4 ft)

It is important to note that the maximum and minimum mounting height limits listed for all SafeLine models are requirements, not recommendations. To ensure safe operation, devices must be mounted within the specified mounting height range.

The mounting height for all SafeLine models is measured from the nozzle of the device to the ground.