TruBlue Annual Service

As low as €279.00

To maintain your TRUBLUE Auto Belay warranty and ensure compliance with safety standards, all devices must undergo an annual service.

The pre-paid shipping label is for shipment from your location to Head Rush. Return shipping from Head Rush to you is calculated separately on the check out page.

By choosing prepaid webbing you understand we will be replacing the webbing regardless of the condition.

If selecting TRU-CLIP Connector, additional Key Links may be needed for optimal coverage.

Get A Quote

Description / TruBlue Annual Service

Product Details

To maintain your TRUBLUE Auto Belay warranty and ensure compliance with safety standards, all devices must undergo an annual service.

For USA customers, please follow the instructions below. For international customers, please visit our International Service Center page for a list of our global service centers able to service your device.

  1. Add the item to your shopping cart. Note the quantity in your cart must match the number of units you want serviced.
  2. Add any additional items to your shopping cart. For example, add a pre-paid shipping label or pre-paid webbing.
  3. For easy shipping, you can buy a pre-paid shipping label to send your device.
  4. To prevent damage from shipping, your device must be packaged in its original box (or buy a replacement box). Include a copy of the invoice in each box. Please remove all carabiners, mounting chain, pins, etc. from your unit before sending. We are unable to ensure they will be returned.

Preferred by owners, operators, and thrill-seekers everywhere

testimonial
testimonial
testimonial
testimonial
testimonial
testimonial
testimonial

Common Questions

Looking for a little extra help?
How is SafeLine used now?

TruBlue Safeline is one device with many missions. Currently, you can fine SafeLines in fire and utility worker training facilities, a crucial part of emergency egress systems for marine ferries, attached to machinery in dropped object protection plans, and more.

How often does a SafeLine need to be serviced?

TruBlue SafeLine requires service inspections 15 months after the manufacturing date and every 12 months thereafter to ensure a high standard of performance and safety. We offer a SafeLine Service Subscription program, which provides a quick swap for a recertified fleet device with zero downtime, as well as other benefits. You still own thedevice.

What mounting height is SafeLine compatible with?

SafeLine with 12.5m (41ft) webbing:

  • Maximum mounting height of 12.5 m (41 ft)
  • Minimum mounting height of 4.5 m (14.8 ft)

SafeLine with 20m (65.6ft) webbing:

  • Maximum mounting height of 20 m (65.6ft)
  • Minimum mounting height of 12 m (39.4 ft)

It is important to note that the maximum and minimum mounting height limits listed for all SafeLine models are requirements, not recommendations. To ensure safe operation, devices must be mounted within the specified mounting height range.

The mounting height for all SafeLine models is measured from the nozzle of the device to the ground.