Common Questions
TRUBLUE Auto Belays use patented magnetic braking technology, also found in high-speed trains and roller coasters. This provides friction-free, reliable braking that eliminates brake pads and reduces wear and maintenance.
Each device undergoes extensive third-party testing by an ISO 17025 accredited lab, ensuring top-tier safety and performance. This results in an extended device lifespan and higher cycle capacity, making TRUBLUE the safest, most durable auto belay on the market.
TRUBLUE Auto Belays are life-safety devices, and annual service inspections are crucial to maintaining safety standards and ensuring your device warranty remains valid. Lives are quite literally on the line!
Each service includes a comprehensive 62-point inspection, repairs or replacements of worn parts (including webbing), cleaning, and testing across a full range of weights to ensure optimal performance.
TRUBLUE Auto Belays require service inspections 15 months after the manufacturing date and every 12 months thereafter to ensure a high standard of performance and safety.
We offer two service options: a standard annual service appointment, where you send in your device for inspection and get the same one back, or contact us for our No Delay Belay program, which provides a quick swap for a recertified fleet device with zero downtime, as well as other benefits.
TRUBLUE iQ with 12.5m (41ft) webbing:
- Maximum wall height of 12.5 m (41 ft)
- Minimum wall height of 4.5 m (14.8 ft)
TRUBLUE iQ with 20m (65.6ft) webbing:
- Maximum wall height of 20 m (65.6ft)
- Minimum wall height of 12 m (39.4 ft)