ANNUAL SERVICE MADE EASY
SafeLine Service Subscription
The all-inclusive service subscription for TruBlue SafeLine.
We Send A Swap, You Still Own It
Receive freshly serviced devices at your facility with shipping labels to return the ones in use.
Stay Safe
We handle device safety and compliance, so you don’t have to.
Zero Downtime
When your device needs service,
we’ll send a swap — fast and easy.
Full Coverage
Enjoy a full warranty, annual webbing,
and shipping — all included.
Simple Pricing, Simpler Service
SafeLine Service Subscription pricing is fixed for two years after enrollment. If the price of service goes up during that time, your subscription will not be impacted.
Since the subscription also covers repairs and replacement parts, the savings only grow!
How It Works
In Three Easy Steps
We coordinate with you to send a freshly serviced TruBlue SafeLine before your required service date
You swap your new device with the one on your wall
Use the included shipping lables to send your used SafeLine back
Common Questions
Looking for a little extra help?
Yes, you do own a device, however unlike traditional ownership you will get different physical units after each service. You still own a device, just not the same device year after year.
The No Delay Belay Program includes one new webbing per year, which comes installed on your device when it is shipped to you. You are responsible for all daily inspections and to purchase and replace webbings as needed between service dates.
After you receive your freshly serviced replacement device you can change it out at any time before the service due date. We'll then schedule a pickup for your used devices.
Yes, we’ll work with you on a plan and ensure your devices are serviced and safe for use.
All replacement devices shipped out to members of the program will be completely serviced with a fresh webbing. Since these are part of a fleet there may be cosmetic imperfections to certain areas, however they are functionally perfect and will have no major external damage.
If you choose not to renew your contract you will assume ownership of the device that you currently have, and must continue to keep up with annual service on your own. You’ll lose the webbing, shipping, and warranty benefits, but there are no other penalties.
All replacement devices will be shipped 10 business days before service is due on your current device. With average ship times this will leave facilities a full week to change devices before service is due. If you have multiple devices, we can coordinate all of them to be shipped at the same time.
Your warranty will cover almost all issues! We'll send you a swap to minimize downtime off the wall.
Yes, contact us and we'll work with you on a plan. You receive a continuous warranty during subscription as soon as you enroll, we encourage you to sign up well before that deadline.